Warranty
Our mission at Axwell is to craft the finest wallets and accessories available. We're not content with merely good or great; we aim to produce the top products within their respective categories. This commitment is reflected in our no-hassle, lifetime warranty for all Axwell Wallets, while all accessories are covered by a one-year warranty. You can confidently invest in our wallet, knowing that it will remain fully-functional and free of defects throughout its life.
Axwell Wallet Lifetime Warranty
Lifetime Warranty Covers:
- Manufacturing defects
- Failures or breakages that render part or all of your product to become non-functional
- Replacements of screws, elastics, money clip, and cash strap
Lifetime Warranty Does Not Cover:
- Cosmetic blemishes, scratches, stains, scuffs, or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost of stolen items
- Unauthorized modifications or repairs
- Any outlet sale, clearance, or final sale items
All Other Products One Year Warranty
Warranty Covers:
- Manufacturing defects
- Failures or breakages that render part or all of your product to become non-functional
Warranty Does Not Cover:
- Cosmetic blemishes, scratches, stains, scuffs or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost of stolen items
- Unauthorized modifications or repairs
Warranty Terms
Product |
Warranty Term |
Axwell Wallet |
Lifetime Warranty (Up to 2 replacements) |
Replacement Cover Plates |
One (1) Year Warranty |
KeyTool |
One (1) Year Warranty |
Multitool Card |
One (1) Year Warranty |
AirTag Clip | One (1) Year Warranty |
Battle Axe Bottle Opener | One (1) Year Warranty |
Clearance Sale Items | Three (3) Month Warranty |
Submit Warranty Claim
Got something that is broken and needs repair or replacement? Contact us with the following information:
- Pictures or video of the damaged parts and/or wallet or accessory
- Short description of your issue
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)
- Phone number
Note: Please be aware that to submit a warranty claim, your Axwell product must have been purchased either through our website or from an authorized reseller. We retain the right to deny any warranty claim if we have reason to suspect fraudulent activity or if the product was procured from an unauthorized source, such as Facebook Marketplace or eBay, among others.
If you have any further questions regarding the warranty on our products, please feel free to contact us.